Wellbeing visits

 
Care Station visit relative with her mum

Care Station visit relative with her mum During Covid in 2020

Evolving the concept of the Care Station

The challenges created by the COVID-19 pandemic led to our care home temporarily closing its doors to family members, friends, and many other visitors from February 2020. During this difficult period, we worked hard to maintain meaningful connections between residents and their loved ones through video calls, telephone conversations, and regular updates and photographs shared on our Facebook page.

As it became clear that restrictions would continue for some time, particularly through the winter months, we began exploring longer-term solutions to enable safe, face-to-face visits. The idea of creating a dedicated visiting cabin was quickly embraced, and construction was soon underway. The Care Station officially opened in August 2020, providing a safe and welcoming environment where residents could meet with family and friends while adhering to the necessary safety measures.

By 2022, the Care Station had evolved beyond its original purpose. As restrictions eased, the Perspex screens that had once separated residents from their visitors were removed, creating a more comfortable and personal visiting experience. The space became an additional meeting area for residents and their families and was incorporated into our visiting booking system. Equipped with heating and comfortable furnishings, it continued to offer a warm and welcoming environment throughout the year.

November 2026

Today, the Care Station has developed into a fully independent visitor space situated separately from the main home. It provides residents with a comfortable, private setting where they can enjoy quality time with family and friends over a cup of tea and conversation. The building is fully insulated and thoughtfully furnished with comfortable seating, curtains, and reliable heating, ensuring it remains a pleasant and inviting space throughout the year, including during the colder winter months.

The Care Station stands as a lasting example of how a challenging period inspired a positive and enduring improvement to the lives of our residents and their loved ones.

The Care Station 2022